Good ol’ endless loop

Just received this:

Hi,

In order to further assist you with updating your login email address, we will need for you to email us from hofi.facebook@mailnull.com, including all of our previous correspondence. Please note that the email address you are currently writing from is xxxx@xxxxxxxxxx.xx. Sorry for any inconvenience. Let me know if you have any other questions.

Thanks,

Lauren
User Operations
Facebook

That sounds really familiar. My reply:

Hi,

I can think of no better reply than to quote the mail I sent to you on Thu, 25 Jun 2009 08:47:27 +0200:

the problem with that is that you are blocking the email address that is associated with my account. I did write you numerous times from hofi.facebook@mailnull.com without receiving a reply. In fact, I sent the email to which you replied from both addresses at the same time, but only received a reply to the one not associated with my account.

My original request was to let me access my account again, but I would now be happy if it was at least removed so people stop sending me friend requests I can’t answer.

Seeing as you do not receive mails I send to you from hofi.facebook@mailnull.com, I can’t verify my identity that way. But since I still receive Facebook notifications to that address, I would suggest that you send me some confirmation information to hofi.facebook@mailnull.com and I quote it back to you from this address, thus proving my account ownership. I can’t think of any other way, unless you unblock the mailnull.com domain.

I repeat: You are blocking my login email address, hofi.facebook@mailnull.com. You are blocking every mailnull.com address. You don’t receive mails I send to you from hofi.facebook@mailnull.com. I receive mails you send me TO hofi.facebook@mailnull.com. I can’t email you from hofi.facebook@mailnull.com to prove my identity. You can email me something to hofi.facebook@mainull.com and I can send it back to you to prove my identity. If it’s not possible to do it that way, I don’t think there is a solution at all, unless you stop blocking my login email address (which in itself would solve the problem).

By the way, if I try to use your “Delete My Account” form, the error message states that my request is missing “T”. Screenshot: http://pleasedeletemyaccount.files.wordpress.com/2009/06/facebook-account-deletion.png

Kind regards,
Andreas

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